Fidero
DATA INFRASTRUCTURE AUDIT

Proof of where your data breaks – and what it costs

One expert-led look at your worst data pain: within 48 hours you get the gap in plain language, evidence from your own dashboards and a monthly figure on what it's costing you.

  • £250, refunded if you don't proceed
  • Credited in full if you do
  • Zero code changes

Trusted by teams building data infrastructure

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WHY AN AUDIT

Why you haven't found it yourself

Everyone's checked the setup. The setup says it's fine.

Marketing has stared at the numbers long enough to know something's wrong: GA4 says one thing, Meta says another, and the campaigns they know performed get filed under "Direct". Product can't follow a customer from first visit to subscription without the journey splitting into strangers. And engineering has checked the setup twice – everything went in by the guide, events are flowing, nothing errors.

That's what makes this class of problem so stubborn: it's invisible from where you stand. Every tool reports success, because every tool is doing its job with whatever reaches it. The failure isn't in any one dashboard. It's in what never arrived.

So the audit doesn't start with your setup. It starts in the dashboards where your numbers go wrong and works backwards to what's missing. That's where the gap is visible, and where we can show it to you in evidence you can check yourself.

THE REPORT

A short report that settles the argument

Not a 40-page assessment of everything. One investigation of the pain that matters most, done properly.

Your #1 pain, investigated

The whole audit focuses on the problem you name – the one with budget riding on it – not a skim of everything.

Evidence you can check

Annotated screenshots from your own dashboards show what's arriving and what isn't. Every finding is one you can verify yourself.

The monthly cost, estimated

A conservative, clearly labelled figure for what the gap costs you each month – so the fix can be weighed against a number.

A recommended first step

What we'd fix first and why, presented at the readout alongside the evidence. No obligation attached.

What a finding looks like

Conversions arriving without their context

WHAT YOUR CUSTOMER DID
Clicked a Meta ad · subscribed 12 days later
WHAT META RECEIVED
purchase · no click ID · no browser context
Delivered successfully – unmatchable

The conversion counts, but Meta can't connect it to the click that drove it – so its optimisation learns from half the picture.

An illustrative example – your report names your stack, your destinations and your numbers.

HOW IT WORKS

What happens after you book

Your side of it is two short calls and some read-only access. No code changes, nothing to install.

1
Booking

Pay, then pick your slot

Payment is taken securely up front and stays fully refundable. Then you pick your diagnosis-call slot from the calendar, and the scheduling form asks a few questions about your stack and what kind of fix you're looking for, so the call starts warm.

2
Diagnosis call

Talk us through the pain

The call takes about 30 minutes: you describe the problem in your words and walk us through how a customer actually reaches you. Together we agree the focus and the read-only access we need – usually one or two dashboards.

3
48 hours

We investigate

We look at what's actually reaching your destinations and write up the report: the gap, the annotated evidence and the estimated monthly impact. Nothing is changed or deployed on your side.

4
Readout

Findings, then a decision

We walk through the evidence together and present a scoped plan for the fix. One call, one decision: proceed and the £250 is credited in full, or don't and it's refunded. The report is yours either way.

FIT

Who gets the most from it

The audit assumes you're building infrastructure, not hunting a quick fix. If that's not you, the free call will save us both time.

Built for

  • Journeys that cross sites, checkouts, apps or backends
  • More than one team relying on the same numbers
  • A warehouse in place or on the roadmap
  • Teams who want working data, not another stack to run

Not right for

  • Patching a single campaign's tracking
  • Teams set on building and running it all in-house
  • Tool decisions made on price alone
AFTER THE AUDIT

If you go ahead

Proceeding means a 30-Day Implementation Sprint, scoped and priced from what the audit actually found rather than from a rate card. Your engineers implement from our tickets, specs and QA checks, and improvement is measured at the destination: the same dashboards where the audit found the gap.

Once it's live, Fidero takes over the running. You ask for outcomes like "Switch to advanced consent mode" and your configuration updates automatically on the server. No tag manager expertise, nothing to redeploy.

And the subscription doesn't start until improvement is proven against the target we agree. Deciding not to proceed is a clean ending too: the £250 goes back the way it came, and the report stays yours.

How the platform works
Our guarantee

Clean data, or you don't pay.

For the implementation, that means measurable improvement against the target we agree upfront – or we refund the implementation fee.

FAQ

Audit questions, answered

What do you need from us?

Two short calls and read-only access to wherever the pain shows up – usually a dashboard or two: GA4, Meta Events Manager, your ads account. Some audits need even less, because a surprising amount is visible from outside. No code changes, nothing installed, no engineering time booked.

What if the audit finds nothing wrong?

Then you get evidence that your foundation is solid – genuinely worth having. It's rare: when the numbers don't add up, there's usually a real gap underneath. But if there's nothing worth fixing, we'll say so plainly and the £250 comes back in full.

Is the readout just a sales pitch?

It's mostly evidence: we walk through what we found and what it means. We do present a scoped plan in the same call, so there's one decision instead of weeks of follow-up. If the answer's no, that's the end: refund issued, report kept, no drip campaign. And plenty of teams take the report away to build the internal case first – it's written to be forwarded.

Why isn't the audit free?

A free audit is a sales call with a nicer name. The fee keeps the diagnosis honest (we're not running it to earn a pitch) and it keeps the queue short enough to hold the 48-hour turnaround. Since it's refunded if you don't proceed and credited if you do, it nets to nothing either way. Not ready for that? The free call costs you 15 minutes.

What's the difference between the free call and the audit?

The call is 15 minutes of straight talk about whether the audit is worth it for your stack – no investigation, no report, and we'll say so if it isn't. The audit is the investigation: evidence from your destinations, the gap and the monthly impact, in writing.

Will it work with our stack?

Almost certainly. The audit examines destinations (GA4, Meta, Google Ads, TikTok, product analytics, your CRM, your warehouse) and how your customer journey moves between systems. If your stack is unusual, mention it in the booking form, or raise it on the free call first.

We've had consultants look at this before. What's different?

Where we look. Setup reviews check whether your configuration follows the guides – and it usually does, which is why they come back clear. The audit starts from the other end: what's actually arriving in the tools, not how the setup looks. That's where this kind of failure is visible.

What about privacy and security?

The audit looks at infrastructure, not individuals – we're checking what reaches your dashboards, not reading customer records. Access is read-only, scoped to the one or two tools we agree on the diagnosis call, and yours to revoke the moment we're done. Nothing is installed and an NDA is available on request.

Will the report tell us how to fix it ourselves?

It tells you what's missing, what it's costing you and what we'd fix first – not a step-by-step configuration checklist. That's deliberate: the gaps the audit finds are architectural, and a list of settings wouldn't close them. It would drift the next time a tool or a flow changed. The readout is where the real path gets concrete.

GET STARTED

Two ways in

Sure there's a problem worth investigating? Book the audit. Not sure? That's exactly what the call is for.

Discovery call

£ 0

Fifteen straight-talking minutes on whether the audit is worth it for you.

  • 15 minutes, no prep needed
  • A quick read on your stack and pain
  • A straight answer: audit, or don't bother
  • Pointers to something better if Fidero isn't it
Recommended

Data Infrastructure Audit

£ 250

A focused investigation of the data problem that's costing you most.

  • Diagnosis call to capture your #1 pain
  • Read-only investigation, zero code changes
  • 1–2 page report within 48 hours
  • Annotated evidence from your own dashboards
  • The gap's monthly cost, estimated in £
  • Readout call with a scoped plan
  • £250 refunded if you don't proceed, credited if you do

Payment for the audit is taken securely up front and refunds return the same way. The price is £250 + VAT.